It is an out-of-court procedure to find solutions with the aim of bringing the disputing parties to a constructive, amicable solution of their own making through the intermediary of the mediator. The solution is intended to correspond to your requirements and interests. As the mediator, we neither make decisions nor formulate recommendations. We are impartial in our function as mediator and take on the role of custodian of the procedure. In this way mediation leads to a true balancing of the real interests and saves the face of those involved.